Privacy Policy
Last updated: 13 October 2025
Lifinity.AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, products, or services.
By accessing or using our website or purchasing our products, you agree to this Privacy Policy.
1. Who We Are
Lifinity.AI is operated by an individual sole trader based in Brisbane, Queensland, Australia.
If you have any questions about this policy or your data, you can contact us at: hello@lifinity.ai
2. Information We Collect
We may collect the following information when you interact with our website, purchase a product, or sign up for updates:
- Your name and email address
- Your business name (if provided)
- Billing and payment information (processed securely by Stripe)
We may also collect non-identifiable usage information such as browser type, device, and website interactions through cookies or analytics tools.
3. How We Use Your Information
We collect and use your personal information to:
- Create and manage your account
- Process payments and deliver purchased products
- Provide customer support and respond to inquiries
- Send email updates and marketing (only if you opt in)
- Improve our website, products, and user experience
- Comply with legal and regulatory obligations
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.
4. Third-Party Services
We use trusted third-party providers to help deliver our services:
- Stripe – for secure payment processing
- MailerLite – for email communication and newsletters
- Articulation – for website hosting and store management
These providers may process your information in accordance with their own privacy policies. We recommend reviewing their policies for more details.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Understand how visitors use our website
- Improve user experience and product performance
- Deliver relevant content and marketing in the future
You can disable cookies through your browser settings, but some parts of the site may not function properly as a result.
6. Data Storage & Security
Your data may be stored and processed on secure servers located globally via cloud providers.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
While we strive to use commercially acceptable means to protect your data, no online system is completely secure.
7. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited data with third-party service providers listed above only as necessary to deliver our services or comply with legal obligations.
8. International Transfers
As we use global cloud services, your information may be transferred to, and processed in, countries other than your own. By using our services, you consent to this international transfer and storage.
9. Retention of Information
We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law (for example, tax or accounting obligations).
10. Children’s Privacy
Our website and products are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child, we will delete it immediately.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The “Last updated” date above will indicate when the latest version took effect.
12. Contact Us
For any privacy-related questions or concerns, please contact us at: hello@lifinity.ai